Privacy and Security

At Airbrush Focus we understand that you value your privacy and expect that your personal information will be kept secure. When we talk about "personal information", we use the definition provided by the Federal Privacy Act - "Personal information" means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion. We require all of our employees, contractors, suppliers, business partners and service providers to comply with privacy laws.

The National Privacy Principles

We are bound by, and comply with the Australian Privacy Act 1988.

Collecting Personal Information About You

We only collect personal information that is necessary for us to conduct our business as an online provider of goods. The personal information we collect will include information you give us when you place an order for the purchase of a good we supply. This personal information will include your name, address and contact details, and may include other personal information about individuals we collect in the course of a transaction.

We may also collect some information from you when you use our website www.airbrushfocus.com.au. Your use of the information and services available through our website will determine the type of information that we collect about you. The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, or information you provide to us when you send us an email. Please note, we will record your email address if you send us an email.

Using and Disclosing Your Personal Information

We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods.

Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

We may also use your personal information to provide you with information about other services offered by us.

We will only disclose personal information:

• for the purposes for which we have advised that we are collecting it, and for related purposes that could reasonably be expected in the circumstances,
• with the individual's consent,
• as part of the asset sale of Airbrush Focus or part of Airbrush Focus,
• as specified by law.

In the course of our business activities, we may need to disclose personal information to our agents, service providers, business partners, government authorities and others, but will always do so in accordance with the above principles. Except where data is transferred as part of the sale of a business or part of a business, we will not sell personal information under any circumstances or share it with anyone for marketing purposes unless we have advised of this on collection or otherwise obtained the individual's consent.

Access to Your Personal Information

In most cases you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the National Privacy Principles.

All requests for access to your personal information are to be by our Contact Us page or by writing to us at our postal address. We will deal with all requests for access to personal information as quickly as possible. In some cases, we may refuse to give you access to personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would: be unlawful (e.g., where a record which contains personal information about you is subject to a claim for legal professional privilege by one of our clients); have an unreasonable impact on other people's privacy; prejudice an investigation of unlawful activity.

We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. If we refuse to give you access we will provide you with reasons for our refusal.

You will have to prove your identity before we will supply any information.

We will not provide access to spouses, family members or other third parties unless we are required or permitted by law to do so or have the clear, written authority of the individual concerned.

Correcting Your Personal Information

If you request us to do so we will amend any personal information about you held by us which is inaccurate, incomplete or out of date. Again you will have to prove your identity.

Securing and Storing Your Personal Information

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.

For more information or to complain about a breach of your privacy

If you would like more information about the way we manage personal information which we hold about you, or are concerned that we may have breached your privacy, please contact us by email, fax or post:

Email us using our Contact Us page.
Fax: 03 9720 7488
Post: Airbrush Focus, PO Box 825, Bayswater Business Centre, VIC 3135

Changes To Our Privacy Policy

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy Principles. We may notify you about changes to this privacy policy by posting an updated version on our website www.airbrushfocus.com.au

If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner's website at www.privacy.gov.au